Fair Gaming Commitment

Oscarspin operates under a licensed framework and is committed to fair gaming. The outcomes of all casino games are determined by a randomised and auditable process in accordance with applicable laws and the stated rules of each game. No game is engineered to manipulate results in favour of the house or any individual player beyond the published parameters.

Random Number Generation and Game Fairness

All games run on a Random Number Generator (RNG) designed, implemented, and maintained to produce unpredictable results. The RNG is subject to independent evaluation to verify randomness, distribution, and lack of bias toward any particular outcome. Fairness is assessed through statistical analysis of results over time and in accordance with the game rules and payout structures.

Certification and Ongoing Monitoring

Independent laboratories certify the integrity of the RNG and game logic. Certification findings are reviewed by Oscarspin and reported to the relevant regulatory authority as required. Ongoing monitoring ensures continued compliance with the scope of certification and licensing obligations.

Audit Trails and Transparency

Oscarspin maintains a comprehensive, tamper-evident audit trail for every wager, bet, and payout. Records are stored securely and may be inspected by the player upon verified request and in compliance with applicable confidentiality and regulatory requirements.

Payouts and Fairness Monitoring

The platform tracks the average payout percentage (RTP) for each game and conducts monthly reviews to confirm alignment with declared figures and regulatory expectations. Any material variance triggers investigation and remediation measures in accordance with licensing conditions.

Security, Fraud Prevention, and Transaction Integrity

Data protection is achieved through end-to-end encryption in transit and at rest, strong authentication, and robust access controls. Real-time fraud detection systems monitor activity for anomalies, and incident response protocols address security events promptly.

Identity Verification and Account Security

Oscarspin performs Know-Your-Customer (KYC) checks in line with anti-money laundering and counter-terrorism financing obligations. Identity verification, including documentary evidence where required, may be requested before enabling certain transactions or withdrawal requests. The platform conducts ongoing monitoring for suspicious or unusual activity.

Deposits, Withdrawals, and Payment Processing

Deposits and withdrawals are processed through secure payment channels. Support for fiat and selected cryptocurrencies is provided, with verification steps as needed to satisfy regulatory and risk controls. Processing times vary by method and jurisdiction, and withdrawals may require additional verification.

Responsible Gaming

Oscarspin provides tools to support responsible play, including deposit limits, session reminders, self-exclusion options, time limits, and access to support resources. The platform recognises and acts upon signs of problematic gambling with appropriate interventions.

Privacy, Data Protection, and Data Retention

We process personal data in accordance with applicable privacy laws. The data controller is Oscarspin. Personal data is retained for as long as necessary to operate the service, comply with legal obligations, and enforce agreements. Players have rights to access, rectify, or erase data where permitted by law, subject to regulatory and security considerations.

Disputes, Complaints, and Regulatory Compliance

Players may initiate a formal complaint through the platform’s complaints process. We provide a defined timeline for acknowledgement and resolution, with escalation to regulatory authorities when required. Oscarspin maintains records of complaints and complies with all licensing and reporting requirements.